Victoria Richard has provided insights, intelligence and strategy guidance for SaaS start-ups and technology firms, and currently leads competitive intelligence (CI) and program management for Greenberg Traurig, LLP. She was recognized in 2016 as an Outstanding New Leader by the Special Libraries Association (SLA) CI Division, and is passionate about building knowledge communities which make intelligence work accessible to all. She has led many CI Community groups and is the 2018 Chair of the CI Division of Special Libraries Association. A frequent blogger and speaker, she holds a B.A. in Communication Processes from the University of Connecticut, a M.A. in Communication from the University of NC at Greensboro, and an MBA and graduate certificate in CI from the Johns Hopkins University Carey Business School.