“Stephen Elkins signed on as the City of Austin’s CIO in 2010, he and his team have helped transform the technologies and data used across the city to make it one of the most technologically progressive places in the country.” – Built in Austin, 2016
Appointed as Chief Information Officer in 2010, Stephen Elkins came to the City of Austin with more than 17 years of senior management experience in the semiconductor industry. Since his appointment, Mr. Elkins has led the City in transforming its approach to systems and data, receiving numerous awards for his leadership as an innovator in the technology and local government field.
A key element of his success as the City’s CIO, Elkins championed IT Governance, a framework and ideology for an informed, transparent decision-making process used to address the technology needs of other departments, improving their services for residents of Austin. His approach engaged other department directors and City leaders, creating broad participation and support for the City’s IT strategy.
Currently, Elkins leads the City’s adoption of Smart Cities technologies, including electronic timekeeping, a redesign of the City’s public website, and improved cyber-security tools. He also oversees the support of regional public-safety technology partnerships, ensuring interoperability of communications and IT systems and the coordination of emergency response efforts.
Under his leadership, the City’s central IT group—Communications and Technology Management (CTM)—delivered several award-winning initiatives, including Infrastructure Management, Mapping, Planning and Coordination Tool (IMMPACT), Austin Police Department’s Digital Mobile Audio Video (DMAV) Project, and Austin’s Open Data Portal. IMPPACT provides City planners a comprehensive data analysis on strategic capital investments, allowing for the coordination of processes among projects, operations, and maintenance. DMAV provides Austin Police Department with recordings of all traffic stops, police activities, and other police interactions, resulting in increased transparency and unbiased accounts of events. The Open Data portal, which provides transparency into city government, contains more than 1.4 billion points of publicly available data. Since its inception, it has attracted a local community of coders and business owners who have used the data to develop applications and tools.
Prior to his appointment as CIO, Mr. Elkins served as Director of the Small, Minority Business Resources department at the City. He holds a Master of Business from St. Edwards University and a Bachelor’s of Science in Electronic Engineering Technology.