Program

• The Unknown Stakeholder. What Professional Communication Can Learn from Acceptance Research (Nils Hellmuth and Eva-Maria Jakobs)
• Energy Communication in International Contexts (Olga Menagarishvili, Clotilde Landais, Niall Peach and Angela Armstrong)

• A Technical Communication-focused International Academic Project Collaboration Between Germany and Japan: Planning, Execution, Outcomes, and Challenges (Debopriyo Roy and Wolfgang Ziegler)
• Technical Communication in Transnational Contexts: A Study of Engineering Professionals in Qatar (Rinith Reghunath, Amy Hodges, Alaa Abdalla and Midhat Javiad)
• Chinese technical communicators’ opinions on cultural differences between Chinese and Western manuals and users (Qian Li, Joyce Karreman and Menno De Jong)

Workshop: Professional communication in the age of immersive technology (Dawn Armfield, Ann Hill Duin and Isabel Pedersen)

• Fourth-Generation Activity Theory: An Integrative Literature Review (Clay Spinuzzi and David Guile)
• Using Bayesian Priors to Assess and Communicate Risk in Professional Communication (Jd Applen)

• Trust in Cyber Security Software Recommendations (Johannes Nakayama, Nils Plettenberg, Patrick Halbach, Laura Burbach, Martina Ziefle and André Calero Valdez)
• Would I lie to you? How users evaluate faked online content depending on its publication type (Patrick Halbach, Laura Burbach, Johannes Nakayama, Nils Plettenberg, Martina Ziefle and André Calero Valdez)
• Intentional Non-Use of the Internet in a Digital World: A Textual Analysis of Disconnection Narratives (James Melton, Gustav Verhulsdonck and Vishal Shah)

Workshop: Curriculum development for technical communication in a digitalized world based on the TecCOMFrame competence framework
(Yvonne Cleary, Joyce Karreman, Birgitta Meex and Sissi Closs)

• Expanding Digital Audience Analysis Techniques to Include Social Media Analytics (SMA) (Lee-Ann K. Breuch)
• Making Design Thinking Genre Knowledge: Substantiating the Design Process in Genre Theory (Scott Weedon and T. Kenny Fountain)
• Two heads are better than one. Co-creation as a resource for user interface design (Maximilian Tandi and Eva-Maria Jakobs)

Panel: We Have Changed: Reflections on 20+ Years of Teaching Communication in Engineering (Peter Eliot Weiss, Lydia Wilkinson, Robert Irish and Alan Chong)

Workshop: Communication challenges in Design Sprints (Richard Bretschneider)

• Developing speech act performance in computer science majors through conversation analysis: Japanese learners and oral requesting (Allan Nicholas and Jeremy Perkins)
• Teaching Technical Communication to Engineering Students at Scale (Sunny Bains)
• Comparison of Peer and Instructor Qualitative Feedback on Presentations (Matthew Baker and William Baker)

• Smart Home Technology Adoption and Learning (David Wright)
• Broadening the view: Technical communicators and digital technologies in India (Breeanne Matheson and Emily January Petersen)
• ”Hey, Siri”, “Ok, Google”, “Alexa”. Acceptance-relevant factors of virtual voice-assistants (Laura Burbach, Patrick Halbach, Nils Plettenberg, Johannes Nakayama, Martina Ziefle and André Calero Valdez)

Workshop: Professionalizing Students across a Digitalized World: A How-to Workshop for Linking Classes in Technical Communication, Usability Testing, and Translation (Daniel Kenzie, Mary McCall, Bruce Maylath, Ann Hill Duin and Guiseppe Palumbo)

• Go or No Go: Learning to Argue in an Early-Stage Student Entrepreneurship Program (Clay Spinuzzi, David Altounian and Gregory Pogue)
• Divergent Courses: Preparing Graduate Students for Diverse Career Paths (Nancy Barr)
• “Skill set, aptitude, and desire”: industry perceptions of recent engineering graduates as professional communicators (Richard House, Jessica Livingston and Sarah Summers)

• Valuating National Parks: Technical Communicators and the Aesthetics of Reclamation (Garrett Stack)
• Company-internal ELF communication: The case of email requests between professionals (Friederike Sell and Terry Haggerty)

• When Is Persona Design Accountable? (Tharon Howard)
• The game we envision: The use of rhetorics of potentiality to construct and sustain open video game development projects (Luke Thominet)
• Beyond Clippy’s Counsel: Word processor feature underuse among the digital generation (Ruud Jacobs, Joyce Karreman and Jitske Botma)

• Cultural Dimensions, Consumption of Opioid Pain Medications, and Designing Educational Information Products (Tatiana Batova)
• Storytelling with data and narratives for health communication (Hai Tran)

• Smart Reality – visual optimal comprehensibility at minimal costs (Christian Drees)
• Communication Coding Loop (Pascal Schneider)

Workshop: Engaging Cultural Differences for Global Design (Huatong Sun et al)

• Engineering Identity Formation and Communication in a Digital Age (Anneliese Watt, Kayla Maxey, Patricia Brackin and Jordan Trachtenberg)
• Professional Communication Education through Academia – Industry collaborations: Some Examples at two Asian Universities (Khwanruethai Rawboon, Atikorn Wongsatanawarid, Atsuko K. Yamazaki and Masahiro Inoue)
• Communications for a University Department Self-Assessment – A Case Study (Kristinn Andersen, Saemundur Thorsteinsson, Helgi Thorbergsson and Karl Gudmundsson)

• Talking About the Rhetorical Situation of Classroom Problem Documentation (Sean Moseley)
• Engineering students’ empathy development through service learning: Quantitative results from a technical communication course (Laura Patterson)
• Teaching Engineering Students to be Consulting Engineers: Transdisciplinary Skills Workshops in Project-Based Learning (Lydia Wilkinson, Emily Moore, Greg Evans and Todd McAlary)

Workshop: Creating a Collaborative Virtual-Global Classroom for Engineering Students – A Model for Enhancing International Exposure (Elham Marzi, Rahim Rezaie, Murray Metcalfe and Debbie Mohammed)

• Leadership and Communication in diverse Environments for global Top Executives: A Survey of Executive Education in international Business Schools (Akiko R. Innes-Taylor, Atsuko K. Yamazaki and Masahiro Inoue)
• Leadership Communication in lean-oriented Companies (Kirstin Marso-Walbeck)
• Shaping Safety Cultures in the Age of Industry 4.0: New Challenges for Professional Communication (Claas Digmayer and Eva-Maria Jakobs)

Panel: Computational Methods in Professional Communication (André Calero Valdez, Laura Burbach, Philipp Schaer, Malte Bonart, Lena Frischlich, Lena Adams and Dennis Assenmacher)

Workshop: Using Gwyneth Paltrow, Kyrie Irving, and Donald Trump (among others) to Teach Science Communication: Case Studies for your Classroom (Alan Chong)

• The Discourse of Component Content Management on Technical Communication Practitioner Blogs (Yvonne Cleary)
• Dwelling on Vlogging: A Case Study of Amateur Technical Communicators (Shuwen Li)

Panel: Technical Communication in China – Part 1 (Zhijun Gao et al.)

Workshop: Making a Technical Argument: Teaching technical analysis and communication together (Sunny Bains)

• From User Experience to Engagement: A New Direction in Professional Communication and HCI (Huatong Sun)
• Publishing on a Website: Simulation as didactic intervention (Sylvia Bendel Larcher and Sabine Witt)
• Mastering the digital advantage with smart presentation tools in an engineering senior design course (Nadya Shalamova)

Panel: Technical Communication in China – Part 2 (Zhijun Gao et al.)