César J. Acuña

César J. Acuña

Information Systems Engineer graduated from UTN – FRRe. He has received a Master’s degree in Information Technology and Computer Systems (2007) and a Ph.D. in Computer Science and Mathematical Modeling (2007), both from the Higher Technical School of Computer Engineering of the Rey Juan Carlos University (Madrid – Spain). He has worked as a teacher and researcher at both universities, has made research stays at the Higher Technical School of Telecommunications Engineers of the Polytechnic University of Madrid (Spain), at the Digital Enterprise Research Institute of the National University of Ireland in Galway (Ireland) and at the Information Systems School of Brunel University (England). He is a member of more than 12 networks of excellence in computer-related issues and numerous scientific and editorial committees. He has directed and co-directed numerous research projects. He currently works as a Teacher and Researcher at the UTN – FRRe, and is part of the Center for Applied Research in Information and Communication Technologies (CInApTIC) where he works as Head of the I+D Projects
Noelia S. Pinto

Noelia S. Pinto

Noelia is an Information Systems Engineer, graduated from UTN Facultad Regional Resistencia (UTN FRRe), with a Postgraduate Degree in “Policies and Management of Higher Education” from the Universidad Nacional del Litoral, currently in the process of reading her PhD Thesis in Sciences Computer at the National University of La Plata.

At UTN FRRe, she currently works as Secretary of University Affairs. In addition, she is a professor of the Information Systems Engineering career and a researcher in the Software Quality line of the “Centro de Investigación Aplicada a TIC” (CInApTIC), with various scientific publications of both international and national reference.

She has experience in coordinating ICT training programs at both national and regional levels, leading interdisciplinary work teams.

She is co-founder of INNOVAR ST, a company dedicated to the development of technologies for business process management and digital marketing, with a service history of more than 15 years.



Alejandra Garrido

Alejandra Garrido

Professor at the Faculty of Informatics of the University of La Plata (UNLP), CONICET Independent Researcher working at the Laboratory of Research and Training in Advanced Informatics (LIFIA), and Director of the Master’s Degree in Software Engineering (FI-UNLP). Ph.D. in Computer Science from the University of Illinois at Urbana-Champaign (UIUC), USA, and M.S. in Computer Science from the same university. He did his graduate studies under the direction of Dr. Ralph Johnson, specializing in the area of refactoring. In 2006 she returned to UNLP as a researcher and since then her interest is to promote refactoring as an essential technique during the agile development of web applications, not only to improve incrementally the internal quality but also the external quality of the software as usability, accessibility and user experience. He has participated in the organization of conferences such as the 1st conference of design patterns held in Argentina (SugarLoaf-PLoP 2016), JAIIO 2016 and JAIIO 2018. She is co-editor of the Electronic Journal of SADIO (EJS) and a member of the Hillside Group.

Esperanza Marcos Martínez

Esperanza Marcos Martínez

Engineer and doctor in computer science (UPM), certified in personal and executive coach (ECC), in systemic coaching of teams (Lider-Haz-Go) and in ITIL (Tecnofor).

She is a professor at the URJC where she directs the Research Group Kybele whose career has ranged from research into databases and software engineering to service engineering, a new discipline of which he has been a pioneer in Spain, in collaboration with IBM, Meliá HI and the EULEN Group. He has directed numerous research projects, as well as projects and contracts with companies such as Telefónica I+D, BBVA, Boeing R&T, etc. Co-founder of the spin-off Kybele Consulting and of the ISE community, Services Engineering.

He coordinates the degree in Management and Engineering Services. He has more than 20 years of teaching experience and more than 15 years of experience in online teaching. He has taught and directed many masters and courses for entities and universities such as UC3M, UPM, URJC, UCLM, INAP, IMAF, CRUE, and other organizations and companies. He directs and participates in the MOOC Service Engineering, available on URJCx and MiriadaX platforms.

Esperanza Marcos Martínez.

Javier Garzás Parra

Javier Garzás Parra

Javier Garzás, Postdoctorate, research stay, at Carnegie Mellon University (Pittsburgh, USA), Ph.D. in Computer Science (cum laude) and Computer Science Engineer (extraordinary prize) by UCLM.

Agile Coach, expert in Agile management and Agile teams, whose first Agile project was in 2001. To date I have already helped more than 80 companies.

Currently, I am dedicated to help companies, to make better software (in time, with productivity, with quality, and happiness). I actively collaborate with the company and community 233 Degrees of IT and, in addition, I am a professor at the University Rey Juan Carlos (one of the reference universities in Madrid).

I have been a programmer, project manager, consultant, IT manager, designer, I have gone through almost all the software development dedications.

I have published 4 books about Agility and more than 100 articles about Information Technologies.

I am also the author of the first MOOC (Massive Open Online Course) in Spanish about Agility, in the MIRIADA X platform (Banco Santander and Telefónica Móviles), through which more than 25,000 participants have passed so far.

Distinguished LecturerDistinguished LecturerDistinguished Lecturer

Moisés Rodríguez

Moisés Rodríguez

Computer Science Engineer, Master in Advanced Computer Technologies and Doctor Cum Laude unanimously. He is a founding partner and General Manager of AQCLab, the first and only laboratory accredited by ENAC/ILAC at an international level for the evaluation of software product and data quality based on ISO/IEC 25000, having collaborated with more than 40 companies in the improvement of their software quality. He is also a founding partner and Technological Director of the university spin-off DQTeam, dedicated to the evaluation and improvement of data quality and governance.

He is a professor of degree and master at the Escuela Superior de Informática of the Universidad de Castilla – La Mancha and professor of master at the Universidad Pontificia de Salamanca, collaborating also with other universities such as the Universidad Complutense de Madrid, the Universidad de Valladolid or the Universidad Sergio Arboleda.

He is a member of the Alarcos research group, having participated and directed more than 20 R+D+i projects related to software and data quality, with transfer between university and company.

He has published numerous articles related to software quality, in congresses and magazines of the sector and is co-author of the book Software Engineering Maturity Model Version 2.0, based on ISO/IEC 33000, with which AENOR has certified companies such as TELEFÓNICA, SIEMENS, etc.

He is also CISA Auditor (Certified Information System Auditor) by ISACA, AENOR Chief Auditor of Software Engineering (ISO 15504 and ISO 33000 standard), AENOR Chief Auditor of Projects and R+D+I Personnel, Expert Evaluator by the Spanish State Agency of Research, Scrum Master Certified, ISTQB Certified Tester and TMAP Certified.

Nicolás Páez

Nicolás Páez

Nicolás Paez is a Computer Science Engineer from the University of Buenos Aires. He has more than 18 years of experience working in the software industry. He divides his time between industry and academia doing development, teaching and research tasks. He is a professor at UBA and UNTreF. He has specialized in Information Technology Applied to Education and has published several articles and books in the area of Software Engineering.


Distinguished LecturerDistinguished Lecturer


Software Quality topic is introduced, by first time, in this ARGENCON 2020.

For this topic, the following subtopics are suggested. Please note that you may send your paper beyond the scope of this list. In such a case, you must specify, in submission web form, the new subtopic that you consider your paper belongs to, as per instructions in Tutorial for Paper Submissions., under the paragraph How to specify a subtopic that is not predefined.
  • Code Anomalies – Refactoring
  • Data Quality
  • Domain-specific Software Quality: mobile, web, embedded, concurrent, distributed, cloud, GUI and real-time systems.
  • Internal and External Software Quality
  • Quality and Agility
  • Software Process Quality
  • Software Product Quality
  • Software Quality Metrics
  • Software Quality Models
  • Software Testing
  • Testing automation
  • Tools, Industrial Applications and Empirical Studies
  • User Experience
  • User-centered Design
  • Verification and Validation

List of Reviewers

Revisor / ReviewerFiliación / Affiliation
Natalia AndrianoUniversidad Tecnológica Nacional - FR Córdoba
Nathalie AquinoUniversidad Católica (Paraguay)
Jose Antonio Cruz LemusGrupo Alarcos - Universidad de Castilla la Mancha (España)
Alejandra GarridoLIFIA - Universidad Nacional de La Plata
Iris GastañagaUniversidad Tecnológica Nacional - FRC Córdoba
Gladys DapozoFaCENa - UNNE
Silvio GonnetINGAR CONICET - UTN Regional Santa Fe
Julian GrigeraLIFIA - Universidad Nacional de La Plata
Horacio KunaInstituto de Investigación, desarrollo e innovación en Informática - Universidad Nacional de Misiones
Marcos Lopez SanzGrupo Kybele - Universidad Rey Juan Carlos (España)
Marcelo EstaynoUniversidad Nacional de Lomas de Zamora
Esperanza MarcosGrupo Kybele - Universidad Rey Juan Carlos (España)
Mariangeles MoragaGrupo Alarcos - Universidad de Castilla la Mancha (España)
Luis OlsinaGIDIS - Universidad Nacional de La Pampa
Mario PiattiniGrupo Alarcos - Universidad de Castilla la Mancha (España)
Andres RodriguezLIFIA - Universidad Nacional de La Plata
Moises RodriguezALARCOS Quality Center (España)
Daniel RomeroUniversidad Nacional de Asunción (Paraguay)
Gustavo RossiLIFIA - Universidad Nacional de La Plata
Diego Martín RubioUniversidad Tecnológica Nacional - FR Córdoba
Alvaro Ruiz De MendarozquetaUniversidad Tecnológica Nacional - FR Córdoba
Gabriela TomaselliCINAPTIC - UTN Regional Resistencia
Santiago VidalISISTAN CONICET - Universidad del Centro de la Provincia de Buenos Aires
Cynthia VillalbaUniversidad Nacional de Asunción (Paraguay)
Claudio Roberto Marquetto MauricioUNIOESTE, Universidade Estadual do Oeste do Paraná.


IDTítulo (Title)Autor (Author)Programa (Track)
17Website usability assessment: a case studyLezcano Airaldi, Andrea F • Petroff Coleff, Natalia • Irrazábal, EmanuelSOFTWARE QUALITY
36Overview of an Automated Framework to Measure and Track the Quality Level of a ProductFalco, Mariana • Scott, Ezequiel • Robiolo, GabrielaSOFTWARE QUALITY
75Approaches used to Verify and Validate a Software Testing Ontology as an ArtifactOlsina, Luis • Tebes, Guido • Peppino, Denis • Becker, PabloSOFTWARE QUALITY
80Analysis of datasets and catalogs in the open government portals of the Argentine RepublicMartínez, Roxana Mr • Rodriguez, Rocío • Vera, PabloSOFTWARE QUALITY
143Assessment the impact of emotions on Software Quality: A systematic review of technologies for assessment people's emotions when using softwareTortosa, Nicolas • Acuna, Cesar J • Pinto, Noelia • Ibanez, Lucas • Alegre, NicolasSOFTWARE QUALITY
198Meta-framework to create Design Thinking experiencesCorso, Cynthia L • Challiol, CeciliaSOFTWARE QUALITY
275Analysis of the use of frameworks in estimating the duration of web projectsMedina, Yanina • Dapozo, GladysSOFTWARE QUALITY